The Microsoft User Data Empty folder is indeed empty of useful files/identities, and then drag the folder to the Trash. After you start Outlook 2011 and confirm that the data has returned, confirm that Then, locate and move the old Microsoft User Data folder to the Documents folder. Rename the Microsoft User Data folder in Documents as Microsoft User Data Empty. To solve this issue, follow the following steps: You do not have an archive or a backup of the MUD/identity/database.The Microsoft User Data folder was moved to the Trash, and the Trash was emptied.Note This problem cannot be resolved if the following conditions are true: This problem may occur if the Microsoft User Data folder (MUD) or the Outlook "identity" that contains the most recent data was moved from its expected location.
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